Effective Date: 11-17-2015
Last Updated: 11-17-2025

Welcome to Glowing Grace LLC. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

These Terms and Conditions govern your use of the Glowing Grace LLC website and any purchases made through it. By visiting our site, placing an order, or engaging with our content, you acknowledge and agree to these terms.

If you do not agree with these Terms and Conditions, please discontinue use of the website.

All Glowing Grace products are handcrafted in small batches.
As a result:

• Colors, textures, and fragrances may vary slightly between batches
• Products may have natural variations
• Seasonal or limited edition items may sell out quickly
   

We work hard to ensure quality and consistency, but handmade items may not look identical to photos.

By placing an order, you agree that:

• You are providing accurate and complete information
• You authorize us or our payment processor to charge your payment method
• You understand that order processing begins immediately
   

We reserve the right to refuse or cancel orders at our discretion (for example, suspected fraud or incorrect information).

Shipping times may vary based on carrier delays, weather, or high-demand seasons.
Once an order is shipped, delivery is the responsibility of the carrier.

We are not responsible for:

• Lost or stolen packages
• Incorrect addresses entered at checkout
• Shipping delays outside our control
   

However, we will always assist you in filing a claim when possible.

Because our products are handcrafted, small batch, and often seasonal, all sales are final.

We do not accept:

• Refunds
• Returns
• Exchanges
   
• Order cancellations after purchase
   

This policy protects product integrity and ensures that each customer receives fresh, unused items.

If your order arrives damaged, please contact us within 48 hours with photos so we can assist with a replacement when appropriate.

All content on this website—including product names, photos, descriptions, graphics, and branding—is the sole property of Glowing Grace LLC.

You may not copy, reproduce, distribute, or use any content without written permission.

You agree not to:

• Use the site for fraudulent activities
   
• Attempt to gain unauthorized access
• Interfere with site performance or security 
• Use automated tools to extract data
• Misrepresent Glowing Grace LLC in any way
   

Violation of these terms may result in removal of access or legal action.

By subscribing to our newsletter or placing an order, you agree to receive occasional marketing emails.

You may unsubscribe at any time using the link provided in each email.

We do not sell or share your email for external marketing.

Glowing Grace LLC is not liable for:

• Allergic reactions
• Skin sensitivities
• Product misuse
• Damages caused by improper storage
• Third-party shipping issues
   

Customers are encouraged to review ingredient lists for personal allergies before use.

We may update these Terms and Conditions periodically. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes indicates acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact us:

Glowing Grace LLC
Email: glowingingraceskincare@gmail.com
Location: Monroe, NC